Privacy Policy

1. Information We Collect

At Sanainterio, we collect information that you provide directly to us and information we obtain automatically when you use our services.

Personal Information

  • Name and contact information (phone, email, address)
  • Project requirements and preferences
  • Budget and timeline information
  • Communication records and correspondence
  • Payment and billing information

Automatically Collected Information

  • Website usage data and analytics
  • IP address and browser information
  • Device information and operating system
  • Cookies and similar technologies
We only collect information that is necessary for providing our interior design services and improving your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose Description
Service Delivery Providing interior design consultation and implementation services
Communication Responding to inquiries and maintaining project communication
Payment Processing Processing payments and managing billing
Service Improvement Analyzing usage patterns to improve our services
Marketing Sending newsletters and promotional content (with consent)

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: Contractors, suppliers, and vendors involved in your project
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or asset sale
  • With Consent: When you explicitly authorize sharing
Note: We may share anonymized, aggregated data that cannot identify you individually for business analysis and improvement purposes.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data during transmission and storage
  • Regular security assessments and updates
  • Restricted access to personal information on a need-to-know basis
  • Secure payment processing through trusted providers
  • Regular staff training on data protection practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request limitation of processing in certain circumstances
To exercise any of these rights, please contact us using the information provided at the bottom of this page.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information for the following periods:

  • Active Projects: Throughout the project duration and 3 years after completion
  • Financial Records: As required by applicable tax and accounting laws
  • Marketing Data: Until you unsubscribe or request deletion
  • Website Analytics: Typically 26 months from collection

We will securely delete or anonymize your information when it's no longer needed for legitimate business purposes.

8. Third-Party Services

Our website and services may include links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any information.

Third-party services we may use include payment processors, email marketing platforms, and analytics tools, each governed by their own privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our website

Your continued use of our services after any changes constitutes acceptance of the updated policy.